Shipping Policy

:

Order processing will take 1-2 business days.

Free Shipping on Orders Over $49.

Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:

Destination

Shipping Method

Delivery time

Cost

48 Contiguous U.S.

Canada

Mexico

Standard Shipping

4-10 Business Days

$5

United States (Alaska, Hawaii, Puerto Rico)

Remote Shipping

8-18 Business Days

$15

International

Standard Shipping

6-12 Business Days

$7

*During high season and sales, delivery might take a little longer than usual.

*Please note that SISQUEEN is not responsible for any additional time incurred while your parcel is held at Customs.

Track Your Order

When your package has been dispatched an additional email will be sent with tracking details. Furthermore, you can track your order via the link here:

https://www.thesisqueen.com/apps/17TRACK

Duties & Taxes

On international orders, the buyer shall be responsible for any taxes or duties imposed by the destination country or region. The seller shall cover customs clearance fees. Any additional charges arising from buyer-specific circumstances shall be the responsibility of the buyer. Gift orders may be assessed duty depending on the country. Please contact your Customs office for information on duties, taxes and restricted items.

Important Information When Returning

Return the item(s) within 30 days.

All items must not be worn, washed or damaged and with hangtags attached.

We reserve the right to reject any return that does not comply with the conditions stated above.